CareersWellsite Masters is looking to fill various field and office positions for full, part time, and project work. IT Support – Junior Data Coordinator Description of Duties Coordinate and manipulate all data that is derived from WM Systems Create reports in Microsoft Excel, Word and PowerPoint as required Assist with branch office hardware and software setup and ongoing support Assist staff with the specification, installation, configuration and ongoing support of desktop computers and software Detect, diagnose and correct issues affecting the services of our customers in a safe and controlled manner Respond to and resolve customer service issues arising from the installation and operation of the WM services, software, and hardware with an emphasis on one-call resolution Complete all routine service calls independently, as well as with other field/technical staff, to ensure the correction of customer problems in an effective and timely manner Qualifications Must possess a strong attention to detail and proven ability to provide timely follow-up with clients Must posses a positive “can do” attitude and customer focused approach which will enable you to deal with challenging situations with integrity, empathy and grace Knowledge of Microsoft Office Suite and Windows operating systems (XP and 7) Knowledge of basic networking and peripherals PC hardware and software diagnostic skills Team player with excellent communication skills, both written and verbal Excellent interpersonal skills Ablility to travel to oil field site locations and stay there for extended periods of time (up to 3 weeks) Ability to work various shifts, including evenings, weekends and statutory holidays Ability to work independently and meet tight deadlines Ability to perform work safely in all types of environmental conditions, both indoors and out Comply with all safety requirements when accessing various industrial sites Required Certifications (must be completed before start of employment) H2S, First Aid, CSTS, Drug and Alcohol testing Valid (Class 5) Driver's license with a clean driver’s abstract Instructions All replies should be directed to: admin@wellsitemasters.com Please include the subject line: IT Support - Junior Data Coordinator All attachments (Cover Letter, Resume, etc...) must be in PDF format Top of Page |
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